BLP Intern – Operations
Business Leadership Program Internship Overview:
Synchrony’s Business Leadership Program Summer Internship is a 10-week paid assignment in one of our 10 Tracks. During the summer, each BLP Intern is provided with project work that is important to our business, and we’ll look to you to challenge us and contribute to driving innovation for our future. Beyond the assignment, BLPs gain the full Synchrony Experience with an immersive orientation during Week 1, the Intern Summer Series to meet and network with leaders around the business, and ongoing support from a team and mentors who are invested in your success.
Operations BLP Internship Experience: What You’ll Accomplish
This internship is for students who are looking to get a critical jump start on a career in Operations, working side by side with our experts in the function to gain valuable hands-on experience. You’ll gain exposure to many key business areas under our umbrella: Servicing, Collections, Recovery, Fraud, Security, Analytics, Surveillance, Customer Solutions, Technology, and Operational Governance, just to name a few.
In the Operations BLP Internship, you will
Gain critical insight into our customer experience through customer interaction assessments, performance trending and analysis reviews, servicing technology launches, and process improvement initiatives.
Sharpen analytical skills via the development of strategic operational plans, workforce capacity strategies, and cost/benefit assessments.
Strengthen critical project, process and people management skills.
Collaborate with peers in Technology on periodic initiatives and activities
What do we look for in all potential BLP Interns?
Ability to effectively work independently and within collaborative teams
Proven leadership both inside and beyond the classroom
Strong project management and communication skills
Demonstrated flexibility, adaptability, and passion for learning
Passion for excellence with high integrity and a commitment to quality
Relevant experience or demonstrated interest in area of work
Desired Characteristics for the Operations Track
Demonstrated ability to lead and take initiative
Excellent communication, interpersonal, and influencing skills
Excellent written and verbal communication skills
Passion for excellence with high integrity, and commitment to quality
Basic Qualifications & Requirements
Pursuing a Bachelor’s degree in a field of business (Finance, Supply Chain, Economics, Business Management, Entrepreneurship, Logistics, Marketing, etc.)
Excellent academic record – Minimum overall 3.0 GPA
Available for 10 consecutive weeks during Internship (June – August)
Must be able to work minimum of 40 hour week
Additional Eligibility Requirements
You must be 18 years or older
Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
Geographic mobility: Ability to relocate based on program or business direction
Participants will receive full relocation benefits (if moving 50 miles or more) and fully furnished housing. For additional details about our BLP Summer Internship benefits, visit www.synchronyuniversity.com.
Our Commitment
When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with and find opportunity to go beyond your passions.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.
Our Way of Working:
We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.
*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time
Job Family Group:
Contact Center Operations