Academic Success Advising Manager

Job Profile:

Academic Advising Manager 1

Job Family:

Academic Advising

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Manages a team to ensure the effective delivery of student-focused services that contribute to student success, academic achievement, and career readiness.

Job Description:

The School for Engineering of Matter, Transport and Energy (SEMTE) is currently seeking an energetic, self‐motivated individual to join its Academic Advising team. This individual will play an integral role in providing comprehensive administrative support and supervision to the SEMTE undergraduate advising team and will report to our Academic Success Advising Manager Sr.

Position Salary Range: $58,000 - $68,000 per year; D.O.E.

 

Job Duties:

• Responsible for hiring, onboarding, and performance management of designated undergraduate academic success advising staff.
• Leads/supervises academic success staff in the providing academic advising services, recruitment, retention, and academic program functions to ensure needs of students are met for successful completion of the degree.
• Establishes performance goals for staff and monitors progress throughout the year, acts as team leader and senior resource for professional staff.
• Works closely and collaboratively with manager sr., assistant director, program chairs, director and university administrators to implement policies and practices in support of college, department, and university goals.
• Acts as a program/school liaison to current and prospective students, faculty, staff, as well as college and university committees, on issues related to academic success.
• Use and interpret data to develop and evaluate project and strategy efficacy.
• Create and maintain internal documentation for day-to-day training and development of assigned academic advising staff.
• Have a thorough understanding of university and FSE policies and procedures.
• Manage projects, including day-to-day functions (coordination and integration of information) as well as long range planning and design, working with the academic professionals.
• Represent the department/school/college and serves on various department and university committees.
• Provides the day-to-day direction and escalation for issues that require management resolution.

 

Desired Qualifications:

• Three (3) years or more of supervisory experience of professional staff within a higher education setting
• Knowledge of and experience with curriculum processes and higher education systems and related business principles
• Experience in higher education academic advising, including advising online and accelerated masters programs.
• Experience in student outreach, recruitment, and retention initiatives
• Skills in project management and customer service
• Skill in written and oral communication skills
• Demonstrated experience using good organizational skills
• Experience working with technical/specification writing and documentation
• Experience with software applications including PeopleSoft, MS Office, Adobe Acrobat and Salesforce.
• Skill in applying the principles, techniques and methods of teamwork, compromise and collaboration to produce desired outcomes

 

Working Environment:

• Activities are primarily performed in a regular, climate-controlled office setting subject to extended period of sitting
• Use office equipment including a desktop computer
• Lift up to 20 pounds

 

Department Statement:

At the Ira A. Fulton Schools of Engineering, we are delivering a world-class learning experience for our students and advancing research and innovation — all at scale. The Fulton Schools research enterprise leads use-inspired research and key national initiatives, including the Southwest Advanced Prototyping Hub, accelerating microelectronics and workforce development for the Department of Defense. We also lead the Electrified Processes for Industry Without Carbon Clean Energy Manufacturing Institute, supported by the Department of Energy, aiming to reduce carbon emissions and strengthen manufacturing. Additionally, we lead an NSF Engineering Research Center developing sustainable civil infrastructure and partner with another ERC advancing clean water technology.

 

The Fulton Schools hosts numerous research centers that leverage faculty expertise to drive engineering innovation and entrepreneurship across four interdisciplinary impact areas: Climate Technology Solutions, Competitive Manufacturing in an Advanced Economy, National and Economic Security, and Technology-Enhanced Health and Medicine. Our faculty are achieving excellence at scale, positioning the Fulton Schools among the nation’s top engineering colleges for invention disclosures, U.S. patents, and startups.

 

We are an engineering school on the rise at the nation’s most innovative university, situated in the heart of its fastest-growing metropolitan area. The breadth of our faculty’s research interests and interdisciplinary approach, along with over 55+ graduate and 28 undergraduate degree programs, creates a strong foundation for collaboration and the advancement of ideas that contribute to a more sustainable and livable global future.

 

The Fulton Schools of Engineering is driven by core values that define our approach, distinguish our practice, and guide daily decisions in academics, research, corporate partnerships, and entrepreneurship. These values shape how we recognize, reward, and communicate success. At the Fulton Schools of Engineering, we:

• Cultivate excellence. 
• Deliver innovation that matters. 
• Encourage bold thinking. 
• Foster a community of learning and collaboration. 
• Build a foundation for all to be successful.

 

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

 

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

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ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.