UX Intern

About us:
Imagine a world where you could detect health issues sooner to treat them more effectively, and where scientific and medical research are enhanced to solve the greatest challenges of our time. For us, we imagine this world every day. Then, we innovate and collaborate to make it happen everywhere.

Our dedicated team of over 11,000 employees worldwide, pioneer scientific technologies for better detection, imaging, and informatics to help our customers work to create healthier families, improve quality of life, and sustain the well-being and longevity of people globally. If you’re seeking a meaningful, impactful, and stimulating co-op placement, look no further.

About you:  

You’re a self-starter, driven to understand how and why people use technology so you can help create better ways of working for our users. You interject yourself into the conversation to ask questions that help others clarify any issues, assumptions, and risks. You can put people at ease and are easy to talk to. You are curious and want to help your team answer their toughest questions by learning from others and working together.

You will work across different product teams to provide insights derived from working with our customers. You will also engage in spreading UX concepts across the company alongside the larger UX team. You are passionate about participating in a UX driven culture and welcome new challenges.

What you’ll do:

Within 30 days    

• Onboarding – learn about our products and customers
• Provide feedback about your experience and identify any gaps in your onboarding 
• Get to know your team and the rest of the organization 
• Gain a basic understanding of the problem space  
• Build a relationship with the global UX organization 
• Engage in research activities towards improving our design system   

Beyond 60 days   

• Engage with product teams to identify research needs
• Conduct primary (e.g., interviews, user testing, etc.) and secondary research (competitive analysis, literature review, etc.)  
• Present your work to product teams, leadership and other stakeholders
• Work closely with designers, product managers and developers to translate research insights into product improvements

Requirements:

• Curiosity, a willingness to try new things and a love of learning
• Currently enrolled in a relevant undergraduate program (BA/BS) or graduate program (Masters'/PhD)
• Located in Ontario, preferably in the GTA or KW area (Toronto or Kitchener-Waterloo)
• Experience with primary and secondary research methods
• Experience conducting UX design
• Ability to collaborate and communicate effectively with others
• Ability to effectively document and present your research work 
• Ability to effectively communicate in both written and spoken English

Other things we care about:

Using the “OCEAN” model which stands for Openness, Conscientiousness, Extraversion, Agreeableness and Neuroticism, we’re looking for the following personality traits.

Openness – The ability to take on new challenges and learn new things.

Conscientiousness – The ability to work independently and deliver high-quality work.

Extraversion – The ability to communicate directly with customers and users, and to present your work clearly and effectively to different stakeholders as needed  

Agreeableness – Be kind and thoughtful. We value people who are respectful of others and who are willing to jump in and help where and when needed.

Neuroticism – Although we try and minimize stress levels, there will be deadlines to meet. Plans can change, so the ability to pivot and adapt to changing priorities will be important.