Job Title: Information Technology Co-Op

Location: Anderson, SC (First Quality Tissue SE)

Mentor: IT Operating Unit Lead

Job Purpose:

We will prepare you for an exciting manufacturing and technical career! FQT will develop your strong technical skills, refine your communication and analytical skills, and you will have the opportunity to work with a diverse group of people.

The Information Technology Co-Op position will provide valuable experience in implementing and troubleshooting end-user technology. The IT department provides technology development and project management support while managing day-to-day operations ensuring all networks and infrastructure are secure and functioning properly.

Job Responsibilities:

Assisting employees with all IT related issues and providing desktop support across a distributed workforce.
Installing and upgrading hardware and software and providing complete assistance while configuring hardware, software, and peripherals of the end-user systems.
Correctly prioritizing and troubleshooting issues reported by users for timely resolution, escalating to management/outside vendors when required.
Maintaining inventory for IT related consumables.
Assisting IT team with research and special projects.
Create a positive, satisfying customer support experience.

Experience / Skills:

The ideal candidate will be working toward a Bachelor’s degree in Computer Science, with a minimum 2.8 GPA. Proficiency in Microsoft Office and Windows.

First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.

First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.