Student - REACH Crisis Services Social Media Assistant (Work-Study Only)

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

The opportunity

Southern New Hampshire University is seeking a student employee to fill the role of Social Media Assistant for our partner organization, REACH Crisis Services in Manchester, NH. The Social Media Assistant will support REACH by creating engaging content and managing our online presence across platforms. This role focuses on writing, designing, and scheduling posts, tracking social media metrics, and helping grow REACH’s digital visibility. This position does not involve direct client interaction.

Job Responsibilities

• Respect the confidentiality and privacy of those we serve by maintaining confidentiality.
• Research topic content for the design and execution of social media campaigns and marketing materials.
• Create weekly and monthly editorial calendars to promote company brands on various social media websites.
• Create and distribute content such as blogs, infographics, videos and press releases on social media and traditional news outlets.
• Track social media engagement to identify high-performing ideas and campaigns for scalability
• Collaborate with advocates and research ideas for original content
• Create compelling graphics to share across social channels
• Write social media captions that speak to survivors of Domestic & Sexual Violence, Stalking, and human Trafficking.
• Promote the agency’s mission in all marketing and social media content.
• Assist with outreach and tabling events as needed.
• Schedule and hours are agreed upon by students and supervisor. If possible, a 1-year commitment to REACH is preferred.
• All content created is the intellectual property of REACH.

Minimum Qualifications

• Current enrollment in classes as part of a SNHU degree program
• Work study part of financial aid package
• Students with work study may be prioritized
• Reliable transportation
• Has use and understanding of social media platforms, has experience posting.
• Understanding non-profits and has a desire to work with a crisis center for social media.
• Must be 18 years or older and able to complete a 7-hour REACH outreach training.
• Ideal candidates are currently enrolled in or have completed coursework in communications, marketing, or a related field, and have familiarity with social media platforms, content creation, and basic graphic design.
• Strong communication skills, creativity, and the ability to work independently are essential.

​Learning Outcomes (NACE Competencies)

Will create social media post that complies with branding, learn how a crisis center post vital information for survivors.

Work Schedule
Flexible scheduling, office hours are 8am-4:30pm 

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

If you have a disability and require a reasonable accommodation to fully engage in any part of the application or hiring process, please complete the Accommodation Request form or contact us at 603-626-9447. A member from the Employee Accommodation Support Center will be in contact with you within two business days to discuss your request.

Compensation

The hourly pay range for this position is $13.00 - $15.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations.