Technology Business Analyst Intern at Interac

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.

Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

You will join Interac’s Infrastructure & Platform Engineering department within Technology & Operations. This team of senior engineers, developers, architects, client managers and operations professionals designs, builds, implements and supports critical systems and platforms used across several Interac lines of business.

Reporting to the Leader, Infrastructure Operations, the Business Analyst – Technology Intern will work in a fast-paced Agile environment to connect business needs with practical technology solutions. You will gain hands-on experience gathering requirements, improving processes, supporting delivery teams and helping shape roadmaps for reliable, scalable platforms.

What You Will Do:

Partner with client managers, architects, technical specialists and other stakeholders to gather, analyze and document business and technical requirements.
Facilitate discovery sessions, workshops, stand-ups and working meetings; capture decisions, actions, risks and issues and follow them through to resolution.
Map current- and future-state business processes, identify gaps and recommend practical improvements.
Develop clear business flows, requirements, user stories, acceptance criteria and supporting documentation for technology initiatives.
Maintain Jira boards, project plans and status updates so stakeholders have an accurate view of priorities, dependencies and progress.
Support the development of technology roadmaps, capacity plans and long-term system and software integration goals.
Collaborate with delivery teams operating across Scrum, Kanban and waterfall approaches to help ensure solutions meet agreed requirements, timelines and quality expectations.

What You Bring:

You are currently completing the third or fourth year of an undergraduate STEM program at a Canadian university and are available to work full-time for the Winter 2027 term.
Working knowledge of cloud computing platforms and the tools and practices that support continuous integration and delivery of business applications.
Strong analytical, problem-solving and attention-to-detail skills, with the ability to translate complex information into clear requirements and process documentation.
Effective verbal, written and interpersonal communication skills; you can work confidently with both business and technical stakeholders.
A self-directed, collaborative approach: you establish priorities, learn quickly and deliver quality work under tight timelines in a dynamic environment.

Although not required, you have some familiarity or previous experience with the following:

Exposure to Agile Scrum or Kanban delivery models.
Experience with business process analysis, re-engineering, process mapping or requirements documentation.
Familiarity with structured delivery methodologies, including waterfall and Agile, and with preparing specifications or feasibility studies.
Familiarity with Jira or similar work-management tools.
Foundational programming experience in Python or Java.

What We’re Offering:

The hourly pay rate for this position is $25, and the internship term runs from January to April 2027. The exact amount will depend on factors such as skills, experience, and job-related knowledge. An internship opportunity at Interac also features:

Flexible hybrid work model with monthly intern socials for better work-life balance
Convenient downtown Toronto office located minutes away from Union Station
Interac learning bootcamp designed to help you hit the ground running

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

Investing in the Future – Help us unlock digital prosperity for all Canadians.
Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.
Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.
Inspiring Community – Work in an ecosystem where we lift each other up and rise together.
Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.ca. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.