Student - Conference Services Office Assistant
Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.
Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.
The opportunity
Job Summary:
As a Student Office Worker, you will provide essential administrative support to ensure the smooth operation of our office. This position is ideal for a proactive and detail-oriented student who possesses excellent organizational and communication skills. You will have the opportunity to gain practical work experience while contributing to the overall efficiency of our organization.
Essential Duties and Responsibilities:
- General Office Support: Assist with various administrative tasks, including photocopying, scanning, filing, and data entry into the 25Live scheduling system.
- Campus Event Support: Support event operations by transporting materials, skirting tables, and checking event spaces prior to event day to ensure departmental standards are met.
- Reception Duties: Greet visitors, answer incoming calls, and direct inquiries to the appropriate staff members.
- Record Keeping: Assist in organizing and maintaining office records, documents, and files systematically and confidentially.
- Supplies Management: Monitor inventory levels of office supplies and assist in ordering and restocking as necessary.
- Special Projects: Help with a variety of department projects and day-to-day assignments as needed. This may include supporting client meet-and-greets, creating social media and marketing content, helping coordinate events, researching information, and pitching in with other office priorities.
- Office Environment: Maintain a clean and organized office space, including common areas, conference rooms, and workstations.
Minimum Qualifications:
Enrolled in an Undergraduate or Graduate Day program at SNHU.
Strong organizational abilities with exceptional attention to detail.
Proficiency in using standard office software (e.g., Microsoft Office, Outlook, Canva).
Ability to multitask and prioritize tasks effectively.
Professional demeanor and the ability to maintain confidentiality.
Strong interpersonal skills and the ability to work well in a team environment.
Dependable, punctual, and committed to meeting deadlines.
Previous office experience or customer service experience is preferred but not required.
A valid driver's license is required.
Work-Study Funding is required.
Work Hours:
The office is open 8:00 am- 4:30 pm Monday-Friday for office hours. Student office hours will be set based around the student's class schedule.
Learning Outcomes/Skills Learned:
- Professional Communication Skills: The student will learn how to communicate effectively in a professional setting, both verbally and in writing. This includes drafting emails, answering phone calls, and interacting with colleagues and clients.
- Organizational Skills: Office assistants often need to manage files, schedule appointments, and maintain office supplies. This can help a student develop strong organizational and time management skills.
- Problem-Solving Skills: The student will strengthen their ability to think through day-to-day office needs, help resolve scheduling questions, and respond to unexpected challenges in a thoughtful and practical way.
- Technical Skills: The student will get hands-on experience with everyday office technology and department systems, including Microsoft Office, Outlook, CollegeNet 25Live, and other tools used to keep daily operations running smoothly.
- Teamwork and Collaboration: The student will learn how to work closely with office staff, student employees, and campus partners to complete tasks, support events, and help the department reach shared goals.
- Understanding of Business Operations: By working in an office environment, a student can gain a better understanding of how businesses operate, which can be valuable in many future career paths.
We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.
If you have a disability and require a reasonable accommodation to fully engage in any part of the application or hiring process, please complete the Accommodation Request form or contact us at 603-626-9447. A member from the Employee Accommodation Support Center will be in contact with you within two business days to discuss your request.
Compensation
The hourly pay range for this position is $13.00 - $15.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations.