Intensive Case Management Intern

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

NOTE ABOUT COMPENSATION:

Internships at the IRC are unpaid. No financial compensation, including compensation for relocation, is available. Reimbursement is available for mileage when using a personal vehicle. Eligible interns will also receive a nominal per diem reimbursement aligned with current intern reimbursement policies.

BACKGROUND:

The International Rescue Committee (IRC), established in 1933, is a prominent non-profit organization dedicated to assisting refugees and those affected by oppression or violent conflict. Providing a wide range of services, the IRC focuses on emergency relief, protection, rehabilitation, resettlement, and advocacy for vulnerable populations. Within the United States, the organization operates 28 offices that support newly arrived individuals by ensuring they have access to essential resources such as food, shelter, and clothing, while also working with refugees to help them achieve self-sufficiency.

SCOPE OF INTERN WORK:

The intensive case management (ICM) program offers essential support to our most vulnerable refugee clients, guiding clients on their journey to self-sufficiency during their crucial first years in the U.S. ICM clients include single parent families, LGBTQ+, survivors of domestic violence, and clients with complex medical and mental health needs. Our services include comprehensive assistance in health, employment, finances, DWS, education, housing, family, and community integration. As a casework intern, you will collaborate closely with experienced ICM caseworkers, gaining valuable insights and hands-on experience in all facets of our impactful casework program.

MINIMUM COMMITMENT:
15 – 20 hours per week for 10-12 weeks

START DATE:
January 12, 2027 (final start date to be confirmed)

RESPONSIBILITIES:

• Shadowing caseworkers and completing relevant core service delivery trainings.
• Assisting clients one-on-one with core services, including but not limited to:
  • Benefits applications
  • Bus and grocery store orientations
  • Job search and applications
  • Delivering food and in-kind donation items
  • Personal finance and bill payment
  • Transportation to appointments
  • Medical insurance navigation
  • Home visits
  • Client relocations
• Referring and connecting clients to community services
• Assisting walk-in clients, as needed.
• Supporting caseworkers in data compliance, including case filing, case noting, data entry, and tracking.
• Participation in weekly casework team meetings.
• Other relevant duties as assigned.

LEARNING OBJECTIVES:

• Understand how state and federal policies affect services to clients.
• Experience working with diverse populations.
• Learn the social work interventions/models used at the agency and will practice applying social work theories/approaches to cases (strengths, empowerment, ecological, systems, etc.).
• Learn how to navigate and understand social benefits and resources available in our Utah communities.

REQUIREMENTS:

• Must be currently enrolled in a graduate/undergraduate program, or have graduated less than 6 months ago.
• Ability to communicate clearly and effectively in English; fluency in additional language(s) preferred.
• Background in social work OR other related fields.
• Experience working with refugees/diverse populations, elderly, domestic violence survivors, of people with disabilities.
• Motivated, flexible and ability to work independently, prioritize, and manage time effectively.
• Strong computer skill with proficiency in Microsoft Office (Word, Excel, and Outlook).
• Demonstrated ability to communicate and work as a team member in a cross-cultural environment.
• Complete IRC background check & all related orientations/trainings.

IRC leading the way from harm to home.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us at volunteerSLC@rescue.org to request any needed accommodation.

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.